Agent Configuration - Reset Agent to DHCP

Agent Configuration - Reset Agent to DHCP


A NetBeez Agent can be reset manually to DHCP without using the Dashboard. This is helpful if you suspect that incorrect IP settings have been pushed to the Agent.



The Agent must be powered for this procedure to be successful. Network connectivity is not required to reset the Agent to DHCP. 

  1. Plug the Agent into the power supply and wait two minutes to make sure the boot process completes.
  2. Plug a USB mouse into one of the USB ports on the Agent.
  3. Wait for 20 seconds.
  4. Unplug the mouse.
  5. Reboot the Agent.
  6. The Agent is now reconfigured to receive a DHCP address.
  7. Once the Agent is plugged back into the network, check the NetBeez Dashboard to make sure the Agent is reachable by the Central Server.


Note: This function is not available on Agents using the Raspberry Pi image downloaded from our documentation (see: Install NetBeez Agents).

NoteTo change the network configuration settings, please manually edit the file /etc/network/interface.

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