Netbeez provides a Help Center and Guide Center, both of which are accessible from the settings menu in the upper right corner of the dashboard. The Help Center menu, which is accessible by clicking the question mark icon, provides a link to online documentation and a shortcut for emailing NetBeez support. The Guide Center, which is accessible by clicking the book icon, provides access to two pop-up guides powered by Pendo to help you get acquainted with the NetBeez dashboard.
About the guides:
This guide walks you through the main panels of the NetBeez dashboard and explains the functionality and role of each of the panels. The Dashboard Introduction will automatically run on new installations, but can also be accessed any time from the Help Center menu.
How to Create a Target
This guide walks you through the process of creating and configuring a new Target and explains each step. This guide can be accessed any time from the Help Center menu.
You can access our online documentation here at Zendesk any time from the dashboard by clicking on Online Documentation.
Send an email to NetBeez support by clicking on Contact Support.