Password Reset / Forgot Password

If a user forgets their password they can follow these steps:

1. On the dashboard login screen, the user will fill in the email and click Forgot Password?:

mceclip0.png

 

2. The user will receive an email in their inbox (make sure they check the spam folder).

3. The user will need to click the Change My Password link in the email:

mceclip1.png

 

4. The user will need to fill in the Password, Confirm Password, and Security Question fields.

5. Then the user will need to click Reset Password.

mceclip6.png

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.